1. How do I assess the contractor?
It is very important to become familiar with each contractor. Allow at least an hour to sit down with the sales representative for asking questions. The sales representative must be knowledgeable about the company, other jobs, and especially about the services they provide.

2. What is the full name and address of the company?
If a post office address is given (P.O. Box), insist on getting a full street address as well. If the company doesn't give you a full address, then don't consider them for a job. A professional roofing company will always operate from a business office and NOT from a residential home. This way it is easy for the consumer to visit their business location and to contact the company.

3. Is the company insured?
Every contractor that you evaluate should have liability and workers compensation insurance. Always ask to see a certificate of insurance. You MUST verify that the contractor is in fact fully insured by requesting a certificate be mailed to them from their agent PRIOR to any work being started. If the contractor does not provide you with this, he is probably not insured. If not, DO NOT consider them for the project.

4. Is the company licensed?
When you ask this question, you are asking if the contractor is licensed through the state. For example, in Michigan, contractors are required to be licensed. You should ask for a copy of their license and call the state to verify licensing.font>

5. How long has the company been in business?
The longer a company is in business the better. We all understand that new companies need customers too. Yet it is essential to double check references, insurance, and their complete address for companies that have been in business for less than 3 years. Be cautious. The failure rate for small businesses in the first 3 years is very high.

6. What is included in the contract?
Be sure to review all details on your contract! This will avoid any misunderstandings between the homeowner and the contractor. Never sign a contract if you have any questions or confusion. A reputable and knowledgeable contractor will be more than willing to answer any questions or concerns you may have. We hope this will help you in choosing a contractor for any of your home-improvement needs. A professional contractor will always take the time to sit down with you & explain all of the different aspects of the proposal and to answer any questions.

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